Is it safe? Will you ever ask for my password or remote access?

We will never ask for your password. Not by email, not in a ticket and not over the phone.

We never call you unsolicited asking to connect to your computer. We only request remote access when you have asked us for help, and it's tied to your open ticket.

If someone contacts you claiming to be from Elite Tech Force, or from Microsoft, Apple or your bank, and asks for a password or to connect to your computer out of the blue:

• Don't share passwords or codes, and don't install anything they ask for.
• Hang up or stop replying.
• Contact us through [email protected] or the support portal so we can confirm whether it's really us.

When in doubt, ask us first. That's never a bother.